So why sometimes doesn’t it feel like it. In fact it can feel like a personal criticism. The emotional side of the brain takes over and the internal dialogue kicks in. You have an argument with the person who has given you the feedback, in your own head of course, although sometimes we do emotionally reply, depending on who they are. For example you are more likely to respond to someone you know well than perhaps a student or a member of your team. So why do we take it so per

Now I am often asked this question because it feels like when we have discussions with our family that are important or that we find might be difficult or challenging for us, it becomes emotional, and people find it more difficult to have the normal everyday conversations. This blog is broken down into four parts: Emotions - why conversations with our families can cause emotional pushback from both you and the person that you are speaking to. Consequences - what they are and

So often I am asked for help around how to have difficult conversations and in particular, on asking for a pay rise or asking for a promotion. Now I have a client who came to me, and they were feeling that they weren't giving value, it was a new job to them. They had come from running their own business into a whole new world of corpocracy. They weren't understanding the sort of acronyms, we're feeling that A they weren't able to participate fully and also B that they were ou