Emotions in communication
I was on the school drop off this morning when I noticed two boys, aged about 10/11 having a discussion around a book. I will make up their names and will call them Jack and Mark. Jack appeared quite frustrated and was saying; “I haven't got the book, you can come round to my house, I don't have it”. His body language was tense and his tone high pitched, not aggressive and he appeared to be struggling to get his point across. Mark appeared quite relaxed and said; “ I know you