February - 2017

Emotions in communication

I was on the school drop off this morning when I noticed two boys, aged about 10/11 having a discussion around a book. I will make up...

We all have a story

Today I was at a seminar - it was a retirement, change of career seminar covering topics such as managing your emotions and using the...

The Grief Cycle in Communication

I am going to use the below grief cycle as an example of how emotions can play such a powerful part in communication. A friend of mine...

Improving personal relationships through communciation

I was having my hair cut this morning and chatting to the hairdresser about communication and how, when emotions are involved, the...

The Power of Negative Self Talk.

I was watching a programme last night focusing on people who had lost lots of weight and featured in magazines some years ago. The...

Leading Change Through Communication

Recently I have read lots of tweets and articles on large organisations across the world, experiencing change. There are many great...

Small words make a big difference.

Today we're going to look at how using two small words can make such a difference to how you can make people feel. Those words are "but"...

Making a difference through communication

Many of you will know someone who has suffered from stress, become ill through some loss or perhaps you even know someone who has ended...

The Power of Sincerity

Have you ever been thanked or received an apology or praise and it just didn't feel right? The words were there but no meaning behind...

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