What you let people say to you matters
“Say you are an idiot or someone dies”, the man holding a prison guard hostage screams at the police officer. “I am an idiot”, he replies, “yes you are now tell me how great I am”. Before the officer knows what has happened he is no longer in control. He is a submissive pawn in the game of a psychopath and there is no respect. This is a role play and the officer is in the middle of a negotiation course. An extreme example I know but how many of us allow others to say words