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For the last decade I have had the privilege of talking to people in crisis, where there is a life at risk. I have also had the honour of coaching people, where they are have their own crisis, not necessarily with a life at risk. I have also coached and taught people how to make a difference and be successful in their own lives. I have also been coached, still am coached and will always be coached in some way shape or form. Mainly because I know it works. No matter what conversation you are having with others here are three tips I have learnt along the way, which I believe make a big difference to how we interact and communicate with others. It doesn’t matter if it’s a chat with a friend, co