Imagine the scene, you are talking to someone, and it becomes clear to you they have switched out and are no longer really listening to...

So why sometimes doesn’t it feel like it. In fact it can feel like a personal criticism. The emotional side of the brain takes over and...

Now I am often asked this question because it feels like when we have discussions with our family that are important or that we find...

So often I am asked for help around how to have difficult conversations and in particular, on asking for a pay rise or asking for a...

I recently listened to Oprah Winfrey interviewing Thich Nhat Hanh, a monk who has practiced mindfulness for many years and written books...

I recently listened to Oprah Winfrey interviewing Thich Nhat Hanh, a monk who has practiced mindfulness for many years and written books...

“Say you are an idiot or someone dies”, the  man holding a prison guard hostage  screams at the police officer. “I am an idiot”, he...

“Say you are an idiot or someone dies”, the  man holding a prison guard hostage  screams at the police officer. “I am an idiot”, he...

I went to see my hairdresser yesterday and watched as she styled an older ladies hair. After a few moments it became clear the lady had...

We often say words we don’t mean or are clumsy, thoughtless in how we respond to someone, especially if the conversation is an emotional...