Small words make a big difference.Today we're going to look at how using two small words can make such a difference to how you can make people feel. Those words are "but"...
Making a difference through communicationMany of you will know someone who has suffered from stress, become ill through some loss or perhaps you even know someone who has ended...
The Power of SincerityHave you ever been thanked or received an apology or praise and it just didn't feel right? The words were there but no meaning behind...